IT and e-business

Amid the flood of exhortations for UK businesses to embrace the new technologies, one important distinction seems to have been overlooked - the difference between e-commerce and e-business.

E-mail is becoming increasingly difficult to manage and can be a frustrating burden, hindering important work. Here are some tips for more efficient handling of e-mail.

Do you know what products or services your competitors are selling, how they are promoting them, what prices they are asking, how customers or clients are relating to them, and what they have planned for the future?

For businesses that depend on e-commerce, one of the greatest problems is the loss of personal contact with their customers. For many small enterprises, the thing that sets them apart from larger corporations is their ability to deliver a personal touch.

Writing for websites requires different skills from those needed for printed publications.

The big advantage of advertising online is that it provides a reach unrivalled, certainly in terms of its affordability, by most other media. Its national (and international) coverage means that smaller businesses can compete with their larger rivals without having recourse to the sort of advertising budgets demanded by such conventional media as the press and television.

Almost one out of five firms have at some point unknowingly breached the Data Protection Act, according to new research.